Support

Talk to a person. We usually reply the same day, 9 am to 9 pm.

• Emailsupport@ourchef.in
• Call or WhatsApp+91 96077 32258

When does OurChef start?

Soon, in Navi Mumbai first: Kharghar, CBD Belapur, Seawoods, Nerul, Vashi, Sanpada and Panvel. Sign up and we'll tell you when it opens in your area.

I'm a cook. How do I join?

Sign up and choose “A cook”, or WhatsApp us. We meet every cook in person before they take bookings. You set your own rate and keep all of it during the pilot.

How will payment work?

For visits, you pay the cook directly by cash or UPI after the visit. OurChef takes 0% commission during the pilot.

Are the cooks checked?

Yes. Every cook meets the OurChef team and shows an ID before taking any booking.

Delete my data or account

Write to support@ourchef.in or WhatsApp +91 96077 32258 with the mobile number you used, and say “Delete my data”. We delete your sign-up, or your OurChef account and everything in it, within 7 days and confirm when it's done. Once the app is out you can also delete your account yourself in the app, under Account → Delete account.

A few records are kept after an account is deleted because the law requires it, such as payment receipts for tax. The privacy policy lists what, why and for how long.

Complaints

Grievance officer: Devesh Lohia, devesh@ourchef.in. We acknowledge within 48 hours and resolve within 30 days.